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Updated 24 October 2026.
The best places to buy refurbished phones and tablets in the UK are Back Market, musicMagpie, Phones Direct, Loop Mobile, Envirofone and Amazon Renewed. All of them back what they sell, but none is cheapest for everything, so the right choice depends on the model you want.
We track refurbished prices from the first five every day. This page sets out what each one offers, how their policies compare, and what our price data says about who to buy from.
How we picked these retailers
Our data covers refurbished iPhones and iPads, so that is where our advice is strongest. We check prices, grades and stock at each retailer daily.
We’ve only listed warranty and returns terms we could confirm on each retailer’s own website in October 2026. Where a policy didn’t say something, we say so rather than guess.
The original version of this page also covered eBay, iOutlet and StockMustGo. We don’t track those sellers, so we’ve left them out rather than repeat old ratings.
Refurbished retailers compared
| Compare | What it is | Warranty | Returns | Good to know |
|---|---|---|---|---|
| Back Market | Marketplace of vetted refurbishers | 1 year from delivery | 30 days from delivery, any reason | Compare sellers, grades and battery options |
| musicMagpie | Refurbishes its own stock | Free 12 months | 14-day money-back guarantee | Free UK delivery; also buys old phones |
| Phones Direct | Online refurbished phone retailer | 12 months on any device it sells | 30-day cooling-off period on refurbished phones | Policy doesn’t say when the 30 days start |
| Loop Mobile | Online refurbished retailer | 12 months | 30 days | Pages don’t say when either period starts |
| Envirofone | Online refurbished retailer | 12 months against defects | 30 days from delivery | Accessories and batteries covered for 6 months |
| Amazon Renewed | Amazon’s refurbished programme | Backed by the Amazon Renewed Guarantee | See Amazon’s terms | We don’t track Amazon prices daily |
The retailers we compare
Back Market

Back Market is a marketplace of vetted refurbishers. The same model is often listed by several sellers, so you can choose between grades, colours and battery options.
You get a 1-year warranty and 30 days to return for any reason, both from delivery. The catch is that the price shown for a grade can belong to a different colour or a new-battery version. Check the exact listing before you pay.
musicMagpie

musicMagpie refurbishes its own stock, so one company handles your device from testing to delivery. It gives a free 12-month warranty, a 14-day money-back guarantee and free UK delivery.
It also buys old phones, which is handy if you want to sell your current one at the same time. Its return window is shorter than the others here, so test your device promptly.
Phones Direct

Phones Direct sells refurbished phones online. Its homepage says every device it sells comes with a 12-month warranty.
Its refund policy gives a 30-day cooling-off period on refurbished phones. The policy doesn’t say whether that runs from order or delivery, so check with them if it matters.
Loop Mobile

Loop Mobile sells refurbished phones and other tech directly. Its warranty page promises a 12-month warranty and returns within 30 days.
The page doesn’t say when the warranty starts. The full detail sits in its terms of service.
Envirofone
Envirofone sells refurbished iPhones and iPads and also buys old phones. Its returns page gives 30 days from delivery to return a purchase for a full refund.
Refurbished handsets have a 12-month warranty against defects. Accessories and batteries are covered for 6 months, which is worth knowing if battery life is your main worry.
Amazon Renewed

Amazon Renewed is Amazon’s refurbished section, and its products are backed by the Amazon Renewed Guarantee. Read the guarantee and the seller details on each listing, as we don’t track Amazon prices or terms daily.
You can browse renewed iPhones on Amazon to compare against the prices on our site.
No retailer is cheapest for everything
Our daily data is clear on this. No single retailer is cheapest for every model, and the cheapest seller for a model can change overnight.
These were the cheapest in-stock prices across the five retailers we track, when we checked on 24 October 2026.
| Model | Fair | Good | Excellent |
|---|---|---|---|
| iPhone 11 (64GB) | £99 | £126 | £135 |
| iPhone 13 (128GB) | £160 | £200 | £240 |
| iPhone 14 (128GB) | £200 | £239 | £249 |
| iPhone 15 (128GB) | £260 | £349 | £370 |
| iPhone 16 (128GB) | £350 | £487 | £569 |
Good grade is usually £20–£60 cheaper than Excellent, and it is often the best value. See all refurbished iPhone prices, all iPad prices, or today’s cheapest pick for each iPhone.
If you are choosing between the two biggest names, our Back Market vs musicMagpie vs Amazon Renewed comparison goes into more depth.
How to choose the right retailer
- Want the lowest price? Compare all five on the day you buy, for the exact model, storage and grade.
- Want longer to change your mind? Back Market, Envirofone, Loop Mobile and Phones Direct all offer 30 days. musicMagpie offers 14.
- Want one company to deal with? musicMagpie refurbishes its own stock, so there is no third-party seller in the middle.
- Selling your old phone too? musicMagpie and Envirofone both buy old phones.
- Worried about condition? Read our guide to what the grades and warranties mean before picking a grade.
- Spending over £100? Paying by credit card can add Section 75 protection. Citizens Advice explains how it works.
Our verdict
All six are sensible places to buy refurbished tech in the UK. Each backs its devices with a warranty or guarantee. Back Market gives you a choice of sellers and musicMagpie keeps everything in-house. Envirofone, Loop Mobile and Phones Direct pair a 12-month warranty with 30-day returns.
Price is where they differ most. Pick the model and grade first, then check which retailer is cheapest that day.
