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Short answer: Loop Mobile is a legitimate refurbished phone retailer with a 12-month warranty. It stocks fewer models than the big names, so it’s worth checking when it has the model you want rather than as a first stop.
We check refurbished prices at Back Market, musicMagpie, Phones Direct, Envirofone, Loop Mobile, eBay and Amazon every morning. This review uses that data, not just the retailer’s own claims.
What is Loop Mobile?
Loop Mobile sells refurbished iPhones and Samsung phones online, with UK, EU and Australian stores.
Warranty, returns and grades
| Loop Mobile | |
|---|---|
| Warranty | 12 months on refurbished phones |
| Not covered | Check the terms: accidental and water damage are typically excluded |
| Grades | Its own grade names, mapped to ours on each page |
Terms can change, so check the retailer’s site before you buy. How refurbished grades and warranties work.
Is Loop Mobile cheap? What our price data shows
On 31 October 2026, Loop Mobile had stock on 67 of our product pages and was the cheapest on 15 of them (22%).
| Retailer | Product pages it’s on | Cheapest on | Warranty |
|---|---|---|---|
| eBay (refurbished listings) | 1,404 | 681 (49%) | Set by each seller |
| Phones Direct | 1,222 | 488 (40%) | 12 months |
| Back Market | 1,293 | 208 (16%) | 1 year |
| musicMagpie | 756 | 60 (8%) | 12 months |
| Envirofone | 224 | 25 (11%) | 12 months |
| Loop Mobile | 67 | 15 (22%) | 12 months |
From our daily price checks on 31 October 2026, across the 1,477 product pages where two or more retailers had stock. “Cheapest on” counts the pages where that retailer had the lowest price. On the same product, the gap between the cheapest and dearest retailer was typically £62.
Pros and cons
Pros
- 12-month warranty
- Competitive prices on the models it stocks
- Sells in the UK, EU and Australia
Cons
- Small range in our data
- Warranty exclusions: read what’s covered before you buy
- Fewer independent reviews than bigger retailers
How to buy safely from Loop Mobile
- If Loop has your model, compare it with Phones Direct and Back Market on the same page before buying.
- Compare the same model, storage and grade across retailers before you buy.
- Check the warranty length and the return window on the listing.
- Make sure the phone is unlocked if you’re not staying with one network.
Compare live prices: iPhones, Samsung Galaxy, iPads, MacBooks and Dyson. How we rank offers.
